Coronavirus Travel Information

What to know before you go!

At LNER, the safety and wellbeing of our customers and staff is our top priority and you must wear a face covering when in stations and on our trains, exemptions can be found below.

If your journey will cross over a border different restrictions may apply. For the latest government advice for travelling on public transport in England click here. For the latest advice in Scotland click here.

For information on the latest government travel restrictions for the North East & Scotland click here.

View an accessible version of this page 

Last updated: 14 October 11:00

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Timetables

We're continuing to temporarily run a reduced service. Plan your train journey by:

We are currently running a different timetable to usual. You can view this in PDF format below or check our journey planner.

We strongly recommend that you check our live journey planner before travelling, or use the PDF timetables below to see the updated train times.

Seat reservations

Travelling safely

Your safety on board our trains is always our focus, we've produced a short guide to travelling with LNER below, so that you know if you do need to use our trains it is safe to do so.

How we clean our trains

Coronavirus FAQs

Are trains still running to the North East and Leeds? 

Is it safe to travel on a train?

Can trains be used for non-essential travel?

Can I take my bike with me onboard the train?

How do I social distance on the train?

When should I be wearing a face covering? Should I wear a face covering on trains and in stations?

Do children require face coverings?

I’m deaf and I need to lip read what staff are telling me. Can they take off their face covering to help me?

Who is exempt from wearing face coverings? What if I can’t wear a face covering for medical reasons or due to a disability?

Is Assisted Travel still available?

Are toilets still open on trains and at stations?

Will the ticket office be open?

Are ticket inspectors still operating onboard train services?

What happens when the train I want to travel on is full?

What should I do if my train is cancelled?

Can I use a train if I am showing cold or flu-like symptoms?

Can I use a train if I have been asked to self-isolate?

Can I use a train if I have Coronavirus?

Relaxed Friday tickets

Will other routes have similar restriction easements in place?

What stations will this restriction easement be applicable to and from?

Will this easement be applicable on any other days of the week?

For customers who have booked ahead and avoided peak services, are they able to now transfer their booking to another service?