There are a number of ways you can access help during the COVID-19 pandemic.
The Tenancy Hardship Grant is designed to help people who have rent arrears because of the impact of the Covid-19 pandemic.
Self-isolation support scheme is designed to help working people on a low income who cannot work from home and will lose earnings when told to self-isolate by the NHS Wales Test,Trace, Protect service (TTP).
If you know someone who needs help and who is not able to access the internet please pass on our Advice Line number 029 2087 1071.
Lines are open:
Monday– Wednesday and Friday from 9am to 6pm
Thursday 10am – 7pm
Saturday 9am – 5.30pm
We can help with a range of issues including:
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accessing food and essential items,
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benefits and income,
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help with debts and
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Into Work and Universal Credit advice.
If you have no money or anyone to help you please call the Advice Line on 029 2087 1071.
Self-isolating
After you’ve visited the hub, our Money Advice team will get in touch with you to discuss your circumstances and the help and support we can offer.
Free School Meal vouchers are available for pupils who have been advised to self-isolate by their school or track and trace to help parents or carers buy food while their child is not in school.
The schools will notify us of those children who are self-isolating and need vouchers.
Free School meal vouchers will be issued to all children who would normally receive Free School meals in school, during the Christmas and Easter holidays.