Sometimes we know it is just easier to talk to someone, and we are here for you if you need to. You can email us on customerservices@vwfs.co.uk or call us by simply choosing the right brand for you below.
Audi Financial Services 0370 010 2007
Bentley Financial Services 0370 900 3100
Porsche Financial Services 0344 871 0902
SEAT Financial Services 0370 333 4446
ŠKODA Financial Services 0370 333 4449
Volkswagen Financial Services 0370 010 2022
Volkswagen Commercial Vehicles Financial Services 0370 010 2080
Our opening hours are Monday to Friday, 9am - 6pm.
Please note:
Your privacy is really important to us and we are committed to protecting and respecting any personal information you share with us. When you contact us we will ask you for certain information so that we can verify your identity, this is to ensure we keep your information secure. We will only be able to communicate with you upon successful identity validation. It would be helpful if you could have your agreement number or registration number to hand when you call.
If you are a non-business customer you may find it quicker to manage your account online using the links at the top of this page.
If you would still prefer to speak to one of our advisors, please be aware that our peak telephone time is Monday between 9am and 2pm so during this time it may take a little longer for us to answer your call, apologies for any inconvenience caused by this.